Patient Guide

Patient Guide

Important Information About Your Stay

As a locally owned community hospital, Hutchinson Regional Medical Center is dedicated to providing the highest quality medical care to tens of thousands of our neighbors. If you find yourself admitted to the hospital, it’s our goal to make you feel like the only one in our care. The following information will help you and your primary caregiver(s) make your stay as positive as it can be.

Helpful Links

For complete patient information, please see the Patient Handbook provided upon admission. For visiting hours and other guest information, go to our Families and Visitors page. For our Campus Map and Hospital Wayfinding Map, click here. We encourage our patients and guests to read all the information provided to you. Please use the following links for these important matters:

In-Room Conveniences

Telephone Information

In-Hospital Calls:
Dial the last four digits only.
Local Calls
To make a local call from a patient room, dial “9” for an outside line. There is no charge for local calls.
Long-Distance Calls:
To make a long-distance call, dial “0” to reach the operator. All toll or long-distance calls must be made collect or with a credit card and cannot be placed on your hospital bill.

TV Channels







2

Weather Channel

29

TBS

54

TCM

3

KSNW (NBC)

30

TNT

55

AMC

4

KSAS (FOX)

31

FX

56

Animal Planet

5

KSCW (CW)

32

ESPN

57

BET

6

Pop

33

ESPN2

58

Comedy Central

7

Fox Business

34

Fox Midwest

59

E!

8

KPTS (PBS)

35

VH1

60

FS1

9

WGN

36

MTV

61

Bravo

10

KAKE

37

ION

62

Travel Channel

11

OWN

38

Lifetime

63

Cartoon Network

12

KWCH

39

HGTV

64

NBCSN

14

National Geographic

40

Food Network

65

Golf

15

KDCU/ Spanish Channel

41

A&E

66

Fox Midwest Sports

16

Spanish Channel

42

Discovery Channel

67

Hallmark Mystery Channel

18

C-SPAN 2

43

TLC

68

FX

19

C-SPAN 3

44

Spike TV

69

Investigation Discovery

20

MeTV

45

Disney

70

Catholic Church Channel

21

Explore

46

Nickelodeon

73

Hallmark

22

Cox Channel Spectrum Sports

47

Freeform

74

GSN

23

QVC

48

TV Land

76

Hospital Information Channel

24

MSNBC

49

History Channel

77

C.A.R.E. Channel

25

CNN

50

Syfy

78

Education

26

HLN

51

truTV

79

Education

27

Fox News

52

CMT

81-84

Education

28

USA

53

CNBC

Wireless Access — WIFI is available as a courtesy to our patients and visitors. This service is easy, does not require any hospital staff intervention and is provided free of charge.

During Your Stay

Personal Belongings

Personal care items such as contact lenses, eyeglasses, hearing aids, and dentures can be stored in your bedside stand when not in use. To help avoid damage or loss, please do not put them on your bed or food tray. Leave valuables like jewelry or cash at home or give them to a trusted relative or friend to take home. Hutchinson Regional Medical Center is not responsible for replacing personal belongings.

Nursing Shift Change and Bedside Reports
Daily 7:00 a.m. and 7:00 p.m.

During each nursing shift change the outgoing nurse will introduce the incoming nurse. The team will update the patient and family about the patient’s progress, medicine being given, and any tests scheduled for the day. This is a good time for the patient, family, or patient advocates to ask questions.

Guest Services

At Hutchinson Regional, every patient, family member or friend is a guest. Guest Relations is designed to create positive experiences for all of our guests. Your satisfaction and quality of care are our top priorities. The Guest Relations staff is available to discuss any requests and/or questions you may have at 620-513-3866. 

Patient Satisfaction

Our goal is to provide the best quality of care. If you have any questions or concerns about your care, please speak with your nurse or nursing supervisor. If they are not able to resolve your issue or grievance, please contact the Patient Care Supervisor at 620-665-3545.

You also have the right to file your grievance or complaint with:

Kansas Department of Public Health            
1000 SW Jackson St.
Topeka, KS 66612
785-296-1500

The Joint Commission Office of Quality and Patient Safety
1 Renaissance Blvd.
Oakbrook Terrace, IL 60181
patientsafetyreport@jointcommission.org

Campus and Wayfinding Maps

Click to enlarge maps