At Hutchinson Regional Medical Center, we want your visit to be as pleasant as possible. The information included here will help familiarize you with our facilities and services so that you will know what to expect during your visit.
Due to COVID-19, our visitor guidelines have changed.
If you are visiting after 9:00 p.m. please pick up a visitor pass at the PBX window, which is located in the Emergency Department’s waiting area. Passes must be worn at all times in the hospital and returned when you leave.
Daily, 11:00 p.m. to 4:00 a.m.
Please be respectful of patients’ need to rest during this time.
Intensive Care Unit
Visitors are welcome 24 hours a day, 7 days a week.
Behavioral Health Unit
Monday through Friday, 6:00 p.m. to 8:30 p.m.
Saturday and Sunday, 1:00 p.m. to 4:00 p.m. and 6:00 p.m. to 8:30 p.m.
Do not visit if you have a cold, sore throat, fever, or other illness.
Ask before bringing foods, drinks, or other items like balloons, flowers, or perfume that could trigger allergies in patient rooms.
Wash your hands before entering a patient room.
Children must have a supervising adult with them at all times and must stay in the patient’s room. This is for the safety of the child and the privacy of other patients. If children are unattended, loud, running in the halls, etc., they may be asked to leave.
All patients deserve to have a quiet and restful environment. If guests are being loud, disruptive, continually entering and exiting the patient’s room or congregating in the hallway, they may be asked to leave.
Special visiting considerations may apply to some patient care areas.
Guests wishing to visit their loved one in the hospital are encouraged to limit their visiting to two people for no more than two hours at a time.
We prefer to keep mornings free for physician visits, tests and procedures. If you are visiting during this time period, you may be asked to leave the patient’s room for these activities. This is the patient’s choice to help protect privacy laws.
Cafeteria and Coffee Bar
Daily 6:15 a.m. to 3:00 p.m. and 5:00 p.m. to 7:00 p.m.
Main Level (Second Floor)
Hutchinson Regional Medical Center is dedicated to providing healthy and delicious meals. All visitors are welcome to dine in the cafeteria. Hot meals are served in the cafeteria from 6:15 a.m. to 8:15 a.m.; 11:00 a.m. to 1:00 p.m.; and 5:00 p.m. to 7:00 p.m.
Monday – Friday: 9:30 a.m. to 6:00 p.m.
Saturday: 1:00 p.m. to 4:00 p.m.
The Auxiliary Gift Shop offers a vast assortment of unique gifts and collectibles for get-well wishes or that special occasion. Flowers can be delivered to patient rooms.
Flower Baskets: $30
Bud vase (1 rose or 3 carnations): $15.00
Fresh Baked Cookies (Chocolate Chip or Peanut Butter): 6 cookies, $5.99, 12 cookies, $10.99
Conceal and Carry
According to state law, all persons licensed to carry concealed handguns under the Personal and Family Protection Act are prohibited from carrying concealed handguns within the hospital. If you need to store your firearm while visiting the hospital, Hutchinson Regional Medical Center provides lock boxes at the main entrance of the hospital.
Smoking is not allowed anywhere in the hospital or on the hospital grounds.
Free Wi-Fi is available as a courtesy to our patients and visitors. Call Guest Relations at 620-513-3866 if you need assistance.
Located by the cafeteria on the Lower Level.
Soft drinks and food items are available 24 hours a day in the vending area outside the cafeteria on the Lower Level. Vending machines are also located in the ER, Same-Day-Surgery waiting room, and the 5th floor waiting room.
The following area hotels and motels offer discounts to families of patients staying at Hutchinson Regional Medical Center. Notify the hotel’s customer service representative if you have a family member in the hospital.
Super 8/Comfort Inn
1601 Super Plaza
15 West 4th
11 Des Moines
1315 East 11th
1401 East 11th Ave
1621 Super Plaza
1420 North Lorraine
Fairfield Inn & Suites
1111 North Loraine
Monday – Friday, 8:00 a.m. to 4:30 p.m.
Patient families and community members are welcome to access the resources of the medical library during normal operating hours.
Hutchinson Regional has notary services available during normal business hours. Please call 620-665-2074 for assistance.
In-Hospital Calls: Dial the last four digits only.
Local Calls: To make a local call from a patient room, dial “9” for an outside line. There is no charge for local calls.
Long-Distance Calls: To make a long-distance call, dial “0” to reach the operator. All toll or long-distance calls must be made collect or with a credit card and cannot be placed on your hospital bill.
Important Phone Numbers
Main: 620-665-2000 | Gift Shop: 620-665-2079
Guest Services: 620-513-3866 | Medical Records: 620-665-2052
Patient Care Supervisor
Patient Financial Services