Laundry and Shower Facilities

A washer and dryer are available in the Clean Holding room for patients and their families. A shower is available in the staff restroom for family members. Towels are available. Please refer to staff to make arrangements. A Jacuzzi tub is available for patient use.

Meal Preparation

We encourage families to share meals by using our large kitchen and dining area. You may store food items in the refrigerator and cabinets. A range and microwave are available for cooking.

State law requires that you label all refrigerated items with the name of the patient and the date. Dated items in the refrigerator should be discarded after five days. Please clean the kitchen and dining area after each use to ensure an inviting appearance for other families.

A vending machine with snacks and drinks is available in the Clean Holding room located in the west wing. Please make yourself at home.

Parking

Family and visitors may park directly in front of Hospice House. Parking behind the House is reserved for staff and volunteers.

Pets

Many patients enjoy the opportunity to see their own pets. We simply ask that you maintain control of the pet and that they remain on a leash. Proof of current vaccinations is required.

Hospice House also offers pet therapy through our volunteer program. Specially trained pets and their owners visit weekly, offering additional comfort to patients and their families.

Phone Calls

To optimize patient comfort, calls cannot be made directly to a patient’s room. All incoming patient calls must first go through the nurses’ desk. To reach a patient, call 620-669-3773 and ask to be transferred to the patient’s room.

Play Area

There is an outdoor play area available for children. For their safety, we ask that an adult accompany them to this area and not leave them unattended. A television and game system are also available in the family sitting area off the south hallway.

Room Personalization

We encourage you to bring photos or mementos to feel at home. A large bulletin board is provided. We ask that you not add any holes to the walls.

Security

The safety and security of patients and their families is of the utmost importance to us. Security cameras monitor all public entrances of Hospice House. If the front entrance is locked, ring the doorbell in the foyer to alert staff or volunteers to your presence.

Smoking and Alcohol

Hospice House is a smoke-free facility/grounds. A designated, outdoor smoking area is available for patient use only. We ask that visitors leave the grounds to smoke. Alcohol is allowed for patients per physician order.

Tornado Shelter

A tornado shelter is located in the west hall. Patients and visitors are required to be in the safe hall when a tornado warning has been issued.

Visiting Hours

We encourage visitors of all ages 24 hours a day, seven days a week. Visitors may occasionally be limited due to patient care needs. A family member is welcome to stay overnight. We ask that children be supervised at all times to ensure the comfort of your loved one and other patients.

Wireless Internet

Wireless internet is available at Hospice House for patient or family use. A computer is also available for use in the family sitting area off the south hallway.